Epidémie chez Castle Creation

[david3d 0]

Salut, a ce que j'ai lu sur Helifreak, il présentera un autocollant "version 3".

Hum, hum, CC fait un rappel de tous les contros ICE HV 60, ICE HV 80, ICE HV 120, ICE HV 160, Mamba XL and HYDRA ICE HV y compris les versions 3 !

Voici l'email reçu ce matin en détail :doh: :

ICE HV, Mamba XL & Hydra Ice HV

Warning & Recall advisory 2011-03

Aug 20, 2011

The performance of a component used in the Castle ICE HV 60, ICE HV 80, ICE HV 120, ICE HV 160, Mamba XL and HYDRA ICE HV controllers has changed from the original specifications for that part. This tolerance change may lead to failure of the affected controllers.

For your safety, we request that all customers cease operation of these controllers immediately. Send all of these controllers back to Castle for modifications required to improve the safety and reliability of these products. This recall includes all controllers labeled as V3. There are no charges associated with this modification.

The only controllers that are properly modified and are approved for operation will be labeled clearly as ICE HV (Amp Rating) 2, Mamba XL 2 & HYDRA ICE HV 2.

We understand that you may not wish to return your controller. Those that have served you well are likely to continue doing so; however, controllers that you may have recently purchased should be assumed to be assembled with the problem components.

If you insist on using these controllers, please be advised that the risks of continued usage begin with severe burns to you and/or others, as well as property damage to your RC vehicle or surroundings. Please wear fire-proof gloves when connecting any HV controllers that use 8 or 10 gauge wire to their power source.

REPLACEMENT PROCEDURE

Click this link and follow the directions of advisory 2011 - 03 to process your return if you have any of the following controllers.

Phoenix ICE HV 60

Phoenix ICE HV 160 & ICE HV 160 LITE

Phoenix ICE HV 80

Mamba XL

Phoenix ICE HV 120

Hydra ICE HV

North American and all non-European customers:

Please return controllers to Castle in Kansas via a traceable delivery service:

CASTLE CREATIONS, INC

120HV SERVICE / Service Department

540 N.ROGERS RD.

OLATHE, KS 66062

European customers:

Please return controllers via a traceable delivery service to our new European repair center:

CASTLE CREATIONS EUROPE BVBA

120HV SERVICE

GEELSEWEG 80

2250 OLEN

BELGIUM

Note: The Olen office cannot support technical support or warranty calls at this time. Direct all questions to Castle using the normal tech support or warranty service addresses.

Hobby dealers and commercial customers worldwide:

Please contact Lori at Castle in Kansas to make arrangements for return of your stock.

Please be sure to include a copy of the return confirmation generated by the web site in your package.

We sincerely appreciate your patience in this matter. As hobbyists ourselves, we understand your disappointment at not being able to use your controller during this period.

Thank you,

[Siger 0]

On sais comment si on a une V3 ou non ? Car en ce qui me concerne je n'ai pas reçu le mail de Castle alors que je me suis bien inscrit sur le site.

[jerem57300 1]

slt,

attention si j'ai bien compris même les V3 brule

[Otatiaro 6]

Salut,

Je me demande combien ca leur coute tout ca à CC ... m'est d'avis que leurs chiffres en fin d'années vont pas être démentiels !

Thomas.

[MaYeuT 9]

m'est d'avis que leurs chiffres en fin d'années vont pas être démentiels !

Thomas.

Je pense que si justement, mais en perte

Heureusement qu'il leur reste les autres bidules RC...